Privacy Policy

  1. This Privacy Policy (together with our Terms of Service ( and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our Website located at, sub-domains, and any associated web-based and mobile applications (collectively, “Website”), as owned and operated by Solve Education!, you are accepting and consenting to the practices described in this policy. Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Service.
  2. Questions, comments and requests regarding our Privacy Policy are welcomed and should be addressed to the Data Protection Officer (“DPO”) Janine Teo at
  3. Our Privacy Policy was last updated and posted on 01 October 2017
  4. Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal data. We use your Personal Data only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Solve Education!.
  5. The following outlines our privacy policy:
    1. Before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected.
    2. We will collect and use Personal Data solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
    3. We will only retain Personal Data as long as necessary for the fulfillment of those purposes.
    4. We will collect Personal Data by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
    5. Personal Data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
    6. We will protect Personal Data by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification
    7. We will make readily available to customers information about our policies and practices relating to the management of Personal Data.
  6. Your Privacy
    Solve Education! follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. We utilize the Personal Data you offer in a way that is consistent with this Privacy Policy. If you provide Personal Data for a particular reason, we could make use of the Personal Data in connection with the reason for which it was provided. For example, registration info sent when developing your account, might be used to assist or suggest products to you based on past acquisitions. We might use your Personal Data to offer access to services on the Website and monitor your use of such services. Solve Education! may also utilize your Personal Data and various other personally non-identifiable info gathered through the Website to help us improve the material and functionality of the Website, to much better comprehend our users, and to improve our services. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.
  7. Definitions
    “Business Contact Information” (which means your or such person’s name, position name or title, business telephone number, business address, business electronic mail address or business fax number and other similar information about you or such person, not provided by you or such person solely for your or his/her personal purposes, as the case may be) is not regarded as personal data for the purposes of this Privacy Policy.
    “Content Information” has the meaning defined in clause 8.1.
    “Device Information” has the meaning defined in clause 8.1.
    “DPO” has the meaning defined in clause 2.
    “ Log Data” has the meaning defined in clause 8.5.
    “Log Information” has the meaning defined in clause 8.1.
    “Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.
    “Personal Data” means data, whether true or not, about an individual who can be identified: (a) from that data; or (b) from that data and other information to which we (and all our affiliated entities and relevant unaffiliated third parties) have or are likely to have access. Personal Data may include (depending on the nature of your interaction with us), without limitation, your (or such person’s): name; address; telephone number(s); email addresses; date of birth; gender; nationality; marketing preferences; and preferred communication methods.
  8. Information We Collect
    Generally, you control the amount and type of information you provide to us when using our Website.
    As a Visitor, you can browse our website to find out more information about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.
    1. Information we collect about you and your Device
      Each time you visit our Website, we may automatically collect, process and store the following information:
      (a)technical information, including the type of mobile device you use, a unique device identifier (for example, your Device’s IMEI number, the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use and time zone setting (“Device Information”);
      (b)information stored on your Device, including contact information, friends lists, login information, photos, videos or other digital content and check- ins (“Content Information”); and
      (c)details of your use of the [mobile application] or your visits to our Websites including, but not limited to traffic data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise (“Log Information”) When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following: